After a week of trouble and hustle, slowly the tiny ship diablog is getting back into calmer waters. Here is briefly what happened.
Let me start with the first hick up, since I caused it.
The email address to confirm the domain transfer had been outdated and needed an update. That took about an hour to spot and another 30 minutes to fix. Certainly it did not justify a delay of almost a week.
Next, our contractual partner, Google, which received money from Glynsky for services rendered, uses enom.com as domain registrar. Most registrars use what is called the OAuth code for transfers. Not enom. They issue their own special code for domain transfers. To get it took a day, thanks to their slow “customer service”. It also bit us in the back further down our long tour to “divorce” Google.
Next hick up, Google puts a lock on every domain. That needs to be released for the domain to be transfered. That took again a day to accomplish, thanks to the “customer service” of enom.
Next hick up, Google puts a “privacy protection” on every domain. That needs to be unlocked for a domain transfer. Again, a day went by until that was sorted, thanks to … you guessed it.
The next hick up came from our new registrar, which used the general OAuth code to get the domain and – see above – was rejected by enom. Half a day later we had convinced them to use the special enom code.
That was it, right? Wrong.